{"id":735,"date":"2024-01-21T17:38:58","date_gmt":"2024-01-21T17:38:58","guid":{"rendered":"https:\/\/byamitthakur.com\/?page_id=735"},"modified":"2024-06-02T20:57:33","modified_gmt":"2024-06-02T20:57:33","slug":"grocery-delivery-company","status":"publish","type":"page","link":"https:\/\/byamitthakur.com\/?page_id=735","title":{"rendered":"Grocery Delivery Company"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"735\" class=\"elementor elementor-735\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-effbe06 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"effbe06\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d7e528d\" data-id=\"d7e528d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-da7dccc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"da7dccc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d1c4867\" data-id=\"d1c4867\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-098e0bb elementor-widget elementor-widget-image\" data-id=\"098e0bb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"3000\" height=\"2250\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final.png\" class=\"attachment-full size-full wp-image-1428\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final.png 3000w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final-300x225.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final-1024x768.png 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final-768x576.png 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final-1536x1152.png 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final-2048x1536.png 2048w\" sizes=\"(max-width: 3000px) 100vw, 3000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48d6e8e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"48d6e8e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c1ec1e\" data-id=\"4c1ec1e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-459fefe elementor-widget elementor-widget-heading\" data-id=\"459fefe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Project Overview<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d243aa elementor-widget elementor-widget-image\" data-id=\"4d243aa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1129\" height=\"270\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/03\/02.jpg\" class=\"attachment-full size-full wp-image-1207\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/03\/02.jpg 1129w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/03\/02-300x72.jpg 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/03\/02-1024x245.jpg 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/03\/02-768x184.jpg 768w\" sizes=\"(max-width: 1129px) 100vw, 1129px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-02874d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"02874d1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ae2679\" data-id=\"5ae2679\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41f2f40 elementor-widget elementor-widget-image\" data-id=\"41f2f40\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/BCGO.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"BCGO\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzY5LCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcL0JDR08ucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1128\" height=\"460\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/BCGO.png\" class=\"attachment-full size-full wp-image-769\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/BCGO.png 1128w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/BCGO-300x122.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/BCGO-1024x418.png 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/BCGO-768x313.png 768w\" sizes=\"(max-width: 1128px) 100vw, 1128px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e39345 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e39345\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ccf2b4\" data-id=\"1ccf2b4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5fb5cb0 elementor-widget elementor-widget-heading\" data-id=\"5fb5cb0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Design Process<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2523292 elementor-widget elementor-widget-text-editor\" data-id=\"2523292\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Implementing UX\/UI design is imperative to tackle the challenge of incomplete customer location information in hyper-local grocery delivery service. A user-centric interface ensures a seamless and intuitive experience, guiding customers effortlessly to provide detailed delivery instructions.<\/p><p>By prioritizing clarity, ease of use, and proactive engagement, the UX\/UI approach will not only streamline the ordering process but also influence positive user behavior. This approach aims to enhance customer satisfaction, improve the accuracy of location details, and ultimately optimize our delivery process for greater efficiency and reliability.<\/p><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8aa927 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c8aa927\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-researchgate\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Research (User Survey, User Interview)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-info-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Information and Interactive design (User Persona, Empathy Mapping, User Journey, Story Board)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-draw-polygon\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">UI Design (Wireframe Sketches, Mid-Fi Wireframes)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-rocket\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Implementation & Delivery (User Testing, Iterations, High Fidellity Prototype, Final Mockup)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-lightbulb\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Reflection (Achievements, Final thoughts)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dcb77d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dcb77d9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-430ef8c\" data-id=\"430ef8c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78f912d elementor-widget elementor-widget-heading\" data-id=\"78f912d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Research<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68cf0e9 elementor-widget elementor-widget-heading\" data-id=\"68cf0e9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">User Interview <b>|<\/b> User Survey<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4becd5 elementor-widget elementor-widget-heading\" data-id=\"a4becd5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Introduction<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49337a5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"49337a5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Imagine a bustling neighborhood of Berlin, where families rely on the local grocery delivery service to meet their daily needs. The convenience of having groceries delivered directly to your doorstep is not just a luxury but a lifeline. However, let&#8217;s introduce a common challenge\u2014a challenge that\u00a0 hypothetical grocery delivery company is determined to solve.<\/p><p>The residents often find themselves facing a familiar predicament. Picture this: Mrs. Thompson, a busy mother of two, eagerly places an order for her weekly groceries through the grocery delivery company &#8216;s app. She anticipates the arrival of her essentials to keep her family well-fed and content. Yet, as the expected delivery time approaches, there&#8217;s a snag. The delivery rider encounters difficulty in locating Mrs. Thompson&#8217;s residence due to incomplete or unclear address details. This is a scenario not uncommon, echoing the real challenges faced by general delivery services worldwide.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26162d7 elementor-widget elementor-widget-image\" data-id=\"26162d7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-01-scaled.jpg\" class=\"attachment-full size-full wp-image-855\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-01-scaled.jpg 2560w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-01-300x169.jpg 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-01-1024x576.jpg 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-01-768x432.jpg 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-01-1536x864.jpg 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-01-2048x1152.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d35a4ba elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d35a4ba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>the grocery delivery company based in Berlin faced significant challenges with on-time delivery to customers. Out of every 100<br \/>deliveries, 40 ended up delayed. It is a huge deal that affects the customer satisfaction parameter.\u00a0 Grocery delivery company has many dark<br \/>stores (hubs) located in almost every major area of a city.\u00a0<\/p><p>When customers use the grocery delivery app or website to browse a selection of items, add them to a virtual cart, and place an order. Once the order<br \/>is placed, the service sends the order details to a nearby hub where the items are stocked. The team at the hub receives the order details<br \/>and proceeds to pick the items from the shelves.<\/p><p>They gather everything on the list then, the items are carefully packed, often in containers, and placed on the shelf for riders to pick.<br \/>A designated delivery rider at the hub picks up the packed groceries and transports them to the customer&#8217;s address. They follow the specified<br \/>delivery request and deliver the groceries to the customer&#8217;s doorstep.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-361966a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"361966a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c09cf09\" data-id=\"c09cf09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b2d9ce elementor-widget elementor-widget-heading\" data-id=\"0b2d9ce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Digging deeper with User interviews<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2e4cbe elementor-widget elementor-widget-text-editor\" data-id=\"f2e4cbe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"cdda69b9-1adc-4b7e-b575-2ba1c933e983\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>I opted to conduct a comprehensive analysis of the three key phases within the operations of the delivery company, with a particular emphasis on the third phase. In this phase, the riders pick up and deliver the groceries directly to the customer&#8217;s doorstep, and it is in this specific stage that the core issue is identified.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbd5c79 elementor-widget elementor-widget-text-editor\" data-id=\"dbd5c79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"506b2021-936f-45b2-83e4-e43af46ad291\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>I arranged face-to-face interviews with riders to gain insights into their perspectives.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42cfa1f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42cfa1f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-acddd7b\" data-id=\"acddd7b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91c7e7e elementor-widget elementor-widget-image\" data-id=\"91c7e7e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"542\" height=\"542\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/01.png\" class=\"attachment-large size-large wp-image-885\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/01.png 542w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/01-300x300.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/01-150x150.png 150w\" sizes=\"(max-width: 542px) 100vw, 542px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-abb6f1c\" data-id=\"abb6f1c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a43de1d elementor-widget elementor-widget-heading\" data-id=\"a43de1d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Motivations<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1df26f2 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1df26f2\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\"Riders are motivated to complete deliveries efficiently and within the designated time.\"<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\"Timely deliveries contribute to overall customer satisfaction and positive feedback.\"<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\"Positive feedback from customers and the company enhances overall job satisfaction.\"<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\"Meeting customers expectations contribute to job satisfaction.\"<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\"Contributing to the overall operational efficiency of the delivery process.\"<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4fec19d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4fec19d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-0621595\" data-id=\"0621595\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68fbd1d elementor-widget elementor-widget-heading\" data-id=\"68fbd1d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">needs <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d14c625 elementor-widget elementor-widget-text-editor\" data-id=\"d14c625\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;Riders need precise and comprehensive customer location details, \nincluding building numbers, floor information, and clear instructions \nfor successful deliveries.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3e658d elementor-widget elementor-widget-text-editor\" data-id=\"c3e658d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;A well-designed and user-friendly app interface is crucial for riders to\n efficiently navigate routes, access customer information, and \ncommunicate with the company.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35c7c02 elementor-widget elementor-widget-text-editor\" data-id=\"35c7c02\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;Riders need reliable and efficient communication channels with the company&#8217;s support team, enabling them to seek assistance or report issues promptly.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-864c5d1\" data-id=\"864c5d1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc5154a elementor-widget elementor-widget-image\" data-id=\"dc5154a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"544\" height=\"544\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/02.png\" class=\"attachment-large size-large wp-image-886\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/02.png 544w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/02-300x300.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/02-150x150.png 150w\" sizes=\"(max-width: 544px) 100vw, 544px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b47a861 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b47a861\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c0075b9\" data-id=\"c0075b9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffab1ea elementor-widget elementor-widget-image\" data-id=\"ffab1ea\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"544\" height=\"544\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03.png\" class=\"attachment-large size-large wp-image-887\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03.png 544w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-300x300.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-150x150.png 150w\" sizes=\"(max-width: 544px) 100vw, 544px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6d782dd\" data-id=\"6d782dd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39faa76 elementor-widget elementor-widget-heading\" data-id=\"39faa76\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Frustrations<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-627fe51 elementor-widget elementor-widget-text-editor\" data-id=\"627fe51\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;Delays caused by difficulties in finding the correct customer location contribute to frustration among riders, impacting their ability to meet delivery time frames.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-606b45b elementor-widget elementor-widget-text-editor\" data-id=\"606b45b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;Difficulty in reaching customers due to unclear entry points or inaccessible locations causes frustration, as it prolongs the delivery process.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1cbd21 elementor-widget elementor-widget-text-editor\" data-id=\"a1cbd21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;Insufficient support or guidance from the company in handling address-related challenges can be frustrating for riders, especially if they feel left to navigate issues on their own.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2640d47 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2640d47\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4291a96\" data-id=\"4291a96\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e16fcc7 elementor-widget elementor-widget-heading\" data-id=\"e16fcc7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Information and interactive design<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61b056a elementor-widget elementor-widget-heading\" data-id=\"61b056a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">User Journey | User <b>Persona |<\/b> Empathy Mapping | Storyboard | Solution<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a04db9d elementor-widget elementor-widget-heading\" data-id=\"a04db9d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Analyzing User Journey<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ff36af elementor-widget elementor-widget-text-editor\" data-id=\"3ff36af\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Building on the insights gained from the interview, I proceeded to comprehend the user journey from the rider&#8217;s perspective. This exploration will not only allow me to empathize by stepping into their shoes but also facilitate a deeper understanding of the challenges they face.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cad299 elementor-widget elementor-widget-image\" data-id=\"9cad299\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/User-journey-map-01-01.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"User journey map-01-01\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTc1LCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcL1VzZXItam91cm5leS1tYXAtMDEtMDEuanBnIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/User-journey-map-01-01.jpg\" class=\"attachment-full size-full wp-image-975\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abdd404 elementor-widget elementor-widget-heading\" data-id=\"abdd404\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Crafting User Personas<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a7cf3e elementor-widget elementor-widget-text-editor\" data-id=\"1a7cf3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"0fcf3e0a-8050-468f-a920-a2668af282a2\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>To grasp the needs, desires, and motivations of riders, I developed two user personas.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce06b7e elementor-widget elementor-widget-image\" data-id=\"ce06b7e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/david.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"david\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTI5LCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcL2RhdmlkLnBuZyJ9\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"3000\" height=\"1705\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/david.png\" class=\"attachment-full size-full wp-image-929\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/david.png 3000w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/david-300x171.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/david-1024x582.png 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/david-768x436.png 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/david-1536x873.png 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/david-2048x1164.png 2048w\" sizes=\"(max-width: 3000px) 100vw, 3000px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a82b56a elementor-widget elementor-widget-image\" data-id=\"a82b56a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Maria-Garcia-01.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Maria Garcia-01\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTI4LCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcL01hcmlhLUdhcmNpYS0wMS5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Maria-Garcia-01.jpg\" class=\"attachment-full size-full wp-image-928\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Maria-Garcia-01.jpg 1920w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Maria-Garcia-01-300x169.jpg 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Maria-Garcia-01-1024x576.jpg 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Maria-Garcia-01-768x432.jpg 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Maria-Garcia-01-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e52d48 elementor-widget elementor-widget-heading\" data-id=\"0e52d48\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Empathy Mapping<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e88fe4c elementor-widget elementor-widget-text-editor\" data-id=\"e88fe4c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f5d92022-5424-4707-8668-30c58aa0e9b8\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>I delved deeper into understanding David&#8217;s character by creating an empathy map, uncovering profound insights into his needs. This process not only provided clarity on his immediate frustrations but also unveiled his aspirations, fears, abilities, limitations, reasoning, and goals.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13eccbc elementor-widget elementor-widget-image\" data-id=\"13eccbc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Empathy-Mapping-David-Anderson-01.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Empathy Mapping David Anderson-01\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTM5LCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcL0VtcGF0aHktTWFwcGluZy1EYXZpZC1BbmRlcnNvbi0wMS5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1174\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Empathy-Mapping-David-Anderson-01.jpg\" class=\"attachment-full size-full wp-image-939\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Empathy-Mapping-David-Anderson-01.jpg 1920w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Empathy-Mapping-David-Anderson-01-300x183.jpg 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Empathy-Mapping-David-Anderson-01-1024x626.jpg 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Empathy-Mapping-David-Anderson-01-768x470.jpg 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/Empathy-Mapping-David-Anderson-01-1536x939.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b61e35 elementor-widget elementor-widget-heading\" data-id=\"2b61e35\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Storyboard <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7322770 elementor-widget elementor-widget-text-editor\" data-id=\"7322770\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After detailing David&#8217;s character, I crafted a storyboard to emphasize the anticipated touchpoints he expects while seamlessly delivering the order to the customer&#8217;s doorstep. Utilizing this storyboard, I determined the features I wanted to incorporate by posing key questions to myself.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ded80a9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ded80a9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a14a842\" data-id=\"a14a842\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f68330 elementor-widget elementor-widget-image\" data-id=\"1f68330\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/00-00-scaled.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"00-00\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTY4LCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcLzAwLTAwLXNjYWxlZC5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/00-00-1024x576.jpg\" class=\"attachment-large size-large wp-image-968\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/00-00-1024x576.jpg 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/00-00-300x169.jpg 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/00-00-768x432.jpg 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/00-00-1536x864.jpg 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/00-00-2048x1152.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93b3ad2 elementor-widget elementor-widget-text-editor\" data-id=\"93b3ad2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"92a3e93f-0336-4295-8161-4bf9e6dd6c13\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Upon accepting a delivery request, David proceeds to collect the prepared groceries for delivery.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-46204e8\" data-id=\"46204e8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8487797 elementor-widget elementor-widget-image\" data-id=\"8487797\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/02-02-scaled.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"02-02\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTU1LCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcLzAyLTAyLXNjYWxlZC5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/02-02-1024x576.jpg\" class=\"attachment-large size-large wp-image-955\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/02-02-1024x576.jpg 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/02-02-300x169.jpg 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/02-02-768x432.jpg 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/02-02-1536x864.jpg 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/02-02-2048x1152.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1019dbb elementor-widget elementor-widget-text-editor\" data-id=\"1019dbb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>He prepares for the ride by loading the groceries either into his backpack or onto his bicycle, ensuring he is ready for the journey.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d7cb56c\" data-id=\"d7cb56c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4262735 elementor-widget elementor-widget-image\" data-id=\"4262735\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-03-scaled.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"03-03\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTU2LCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcLzAzLTAzLXNjYWxlZC5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-03-1024x576.jpg\" class=\"attachment-large size-large wp-image-956\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-03-1024x576.jpg 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-03-300x169.jpg 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-03-768x432.jpg 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-03-1536x864.jpg 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/03-03-2048x1152.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33dbbab elementor-widget elementor-widget-text-editor\" data-id=\"33dbbab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"436858c7-c61b-4637-9fc3-b9ac5bd573ec\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>He checks crucial details including the customer&#8217;s address, floor no., and any additional instructions. This thorough check ensures that all the necessary details provided by the customer.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9ffea48 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9ffea48\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4704238\" data-id=\"4704238\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ffcc8e elementor-widget elementor-widget-image\" data-id=\"6ffcc8e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/04-04-scaled.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"04-04\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTU3LCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcLzA0LTA0LXNjYWxlZC5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/04-04-1024x576.jpg\" class=\"attachment-large size-large wp-image-957\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/04-04-1024x576.jpg 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/04-04-300x169.jpg 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/04-04-768x432.jpg 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/04-04-1536x864.jpg 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/04-04-2048x1152.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68cc5c7 elementor-widget elementor-widget-text-editor\" data-id=\"68cc5c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-message-author-role=\"assistant\" data-message-id=\"4e7a4e42-5751-4d93-bc16-9fe5a1cc35b0\"><div><p>David calmly heads to the customer&#8217;s location, confident that he has all the essential details to reach the customer&#8217;s doorstep.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f479849\" data-id=\"f479849\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5023e97 elementor-widget elementor-widget-image\" data-id=\"5023e97\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/06-06-scaled.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"06-06\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTU5LCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcLzA2LTA2LXNjYWxlZC5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/06-06-1024x576.jpg\" class=\"attachment-large size-large wp-image-959\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/06-06-1024x576.jpg 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/06-06-300x169.jpg 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/06-06-768x432.jpg 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/06-06-1536x864.jpg 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/06-06-2048x1152.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-324a3e7 elementor-widget elementor-widget-text-editor\" data-id=\"324a3e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-message-author-role=\"assistant\" data-message-id=\"8a007297-b15b-488b-9a79-2dce21677c5f\"><div><p>Upon reaching the customer&#8217;s location, David parks his bicycle, unloads the groceries, and proceeds towards the doorbell. <\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-42c14c4\" data-id=\"42c14c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-134a6f6 elementor-widget elementor-widget-image\" data-id=\"134a6f6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/07-07-01-scaled.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"07-07-01\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTYwLCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcLzA3LTA3LTAxLXNjYWxlZC5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/07-07-01-1024x576.jpg\" class=\"attachment-large size-large wp-image-960\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/07-07-01-1024x576.jpg 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/07-07-01-300x169.jpg 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/07-07-01-768x432.jpg 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/07-07-01-1536x864.jpg 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/07-07-01-2048x1152.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63b68f3 elementor-widget elementor-widget-text-editor\" data-id=\"63b68f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"7ef7f49a-1013-4308-ad19-b90fdde94d25\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>David rings the customer&#8217;s doorbell and proceeds to their apartment, guided by the details provided by the customer.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b3f53e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b3f53e4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a4b187c\" data-id=\"a4b187c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68ab43a elementor-widget elementor-widget-image\" data-id=\"68ab43a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/08-08-01-scaled.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"08-08-01\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTYxLCJ1cmwiOiJodHRwczpcL1wvYnlhbWl0dGhha3VyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDFcLzA4LTA4LTAxLXNjYWxlZC5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/08-08-01-1024x576.jpg\" class=\"attachment-large size-large wp-image-961\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/08-08-01-1024x576.jpg 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/08-08-01-300x169.jpg 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/08-08-01-768x432.jpg 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/08-08-01-1536x864.jpg 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/01\/08-08-01-2048x1152.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d125816 elementor-widget elementor-widget-text-editor\" data-id=\"d125816\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"959c361d-15fa-4b6a-a8bd-f13eba1fe199\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>He arrives at the customer&#8217;s doorstep, greets them, and hands over their groceries.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-21aa7d0\" data-id=\"21aa7d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-336b501\" data-id=\"336b501\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cc64a33 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc64a33\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c93f045\" data-id=\"c93f045\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c6eecda elementor-widget elementor-widget-heading\" data-id=\"c6eecda\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Solution <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94fe89f elementor-widget elementor-widget-text-editor\" data-id=\"94fe89f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"959c361d-15fa-4b6a-a8bd-f13eba1fe199\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"02a19c10-086c-491b-abce-b30401582618\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>In the following phase, I engage in brainstorming solutions aimed at influencing customer behavior positively. My focus is on crafting solutions that seamlessly capture customer attention and encourage the customer to provide necessary information.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66e158c elementor-widget elementor-widget-heading\" data-id=\"66e158c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Eureka Moment<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0693b73 elementor-widget elementor-widget-text-editor\" data-id=\"0693b73\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"959c361d-15fa-4b6a-a8bd-f13eba1fe199\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"02a19c10-086c-491b-abce-b30401582618\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>As a designer, I consistently prioritize observing the world around me. Often, the solution lies in the immediate surroundings, and that&#8217;s precisely what unfolded in this scenario.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7280646 elementor-widget elementor-widget-image\" data-id=\"7280646\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1116\" height=\"675\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-1033\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02.png 1116w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02-300x181.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02-1024x619.png 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02-768x465.png 768w\" sizes=\"(max-width: 1116px) 100vw, 1116px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-915436f elementor-widget elementor-widget-text-editor\" data-id=\"915436f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"959c361d-15fa-4b6a-a8bd-f13eba1fe199\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"02a19c10-086c-491b-abce-b30401582618\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>While riding my bicycle to a restaurant for lunch, I observed my surroundings. Along my bike lane, I encountered a van parked in a manner that covered a part of the bike lane and extended into the car lane. Despite this, I could easily pass by without any issues. Considering it from the van driver&#8217;s viewpoint, he must have had a reason to stop on the road, yet he made an effort to park without causing problems for cyclists or cars. It turned out to be a win-win situation for the van driver, the cyclist, and the cars.\u00a0<\/p><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f724bb90-5a6d-4eca-a108-aed112adc748\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>This inspired me to design a feature for the app that would also create a win-win scenario for both riders and customers. Riders could gather all the necessary information from customers without causing any discomfort to them.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e612800 elementor-widget elementor-widget-text-editor\" data-id=\"e612800\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div data-message-author-role=\"assistant\" data-message-id=\"959c361d-15fa-4b6a-a8bd-f13eba1fe199\"><div><div><div><div data-message-author-role=\"assistant\" data-message-id=\"02a19c10-086c-491b-abce-b30401582618\"><div><div><div data-message-author-role=\"assistant\" data-message-id=\"0b5ffaf4-f8b8-4747-a891-57b2fa47eb09\"><div><p>Therefore, I opted to leverage the &#8220;Goal Gradient Effect&#8221;, a psychological principle that delves into human behavior as individuals approach a goal. When people are in proximity to achieving a goal, they typically intensify their efforts and sustain motivation to attain it. My intention was to harness this concept to shape customer behavior deliberately, motivating them to willingly share essential details in exchange for the enticing benefit of &#8220;Express Delivery.&#8221; As a result I name the feature <b>Express Delivery Tracker.<\/b><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c59012 elementor-widget elementor-widget-heading\" data-id=\"9c59012\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Express delivery Tracker<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e687804 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e687804\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-f7704d3\" data-id=\"f7704d3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-195ccec elementor-widget elementor-widget-image\" data-id=\"195ccec\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Request-info-01.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Request info-01\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTA2OSwidXJsIjoiaHR0cHM6XC9cL2J5YW1pdHRoYWt1ci5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjRcLzAyXC9SZXF1ZXN0LWluZm8tMDEucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2084\" height=\"2084\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Request-info-01.png\" class=\"attachment-full size-full wp-image-1069\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Request-info-01.png 2084w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Request-info-01-300x300.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Request-info-01-1024x1024.png 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Request-info-01-150x150.png 150w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Request-info-01-768x768.png 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Request-info-01-1536x1536.png 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Request-info-01-2048x2048.png 2048w\" sizes=\"(max-width: 2084px) 100vw, 2084px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4437e13 elementor-widget elementor-widget-text-editor\" data-id=\"4437e13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Delivery rider check delivery information and request for any missing or unclear information<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-d28f3e9\" data-id=\"d28f3e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b478aa elementor-widget elementor-widget-image\" data-id=\"0b478aa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2084\" height=\"2084\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/On-the-way-01.png\" class=\"attachment-full size-full wp-image-1066\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/On-the-way-01.png 2084w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/On-the-way-01-300x300.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/On-the-way-01-1024x1024.png 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/On-the-way-01-150x150.png 150w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/On-the-way-01-768x768.png 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/On-the-way-01-1536x1536.png 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/On-the-way-01-2048x2048.png 2048w\" sizes=\"(max-width: 2084px) 100vw, 2084px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86483d1 elementor-widget elementor-widget-text-editor\" data-id=\"86483d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After requesting missing info, delivery rider on its way to customer location.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-bc00a8c\" data-id=\"bc00a8c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-660e3b8 elementor-widget elementor-widget-image\" data-id=\"660e3b8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Customer-Info-01.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Customer Info-01\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTA2OCwidXJsIjoiaHR0cHM6XC9cL2J5YW1pdHRoYWt1ci5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjRcLzAyXC9DdXN0b21lci1JbmZvLTAxLnBuZyJ9\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2084\" height=\"2084\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Customer-Info-01.png\" class=\"attachment-full size-full wp-image-1068\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Customer-Info-01.png 2084w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Customer-Info-01-300x300.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Customer-Info-01-1024x1024.png 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Customer-Info-01-150x150.png 150w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Customer-Info-01-768x768.png 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Customer-Info-01-1536x1536.png 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Customer-Info-01-2048x2048.png 2048w\" sizes=\"(max-width: 2084px) 100vw, 2084px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b7b34d elementor-widget elementor-widget-text-editor\" data-id=\"9b7b34d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rider is on the way meanwhile, customer receive notification and fills up requested info.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-e18b3b3\" data-id=\"e18b3b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-405a2e1 elementor-widget elementor-widget-image\" data-id=\"405a2e1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/delivery-order-01.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"delivery order-01\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTA2NSwidXJsIjoiaHR0cHM6XC9cL2J5YW1pdHRoYWt1ci5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjRcLzAyXC9kZWxpdmVyeS1vcmRlci0wMS5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2084\" height=\"2084\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/delivery-order-01.png\" class=\"attachment-full size-full wp-image-1065\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/delivery-order-01.png 2084w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/delivery-order-01-300x300.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/delivery-order-01-1024x1024.png 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/delivery-order-01-150x150.png 150w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/delivery-order-01-768x768.png 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/delivery-order-01-1536x1536.png 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/delivery-order-01-2048x2048.png 2048w\" sizes=\"(max-width: 2084px) 100vw, 2084px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af4e381 elementor-widget elementor-widget-text-editor\" data-id=\"af4e381\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By the time rider reach customer location, rider is updated with missing information<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dc1c85f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc1c85f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8293e48\" data-id=\"8293e48\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55b1839 elementor-widget elementor-widget-heading\" data-id=\"55b1839\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">UI Design<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc46a6 elementor-widget elementor-widget-heading\" data-id=\"6dc46a6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Low-Fidelity | Hi-Fidelity<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ade54b2 elementor-widget elementor-widget-heading\" data-id=\"ade54b2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Task Flow With Low-Fi Digital Screens<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc0d6e0 elementor-widget elementor-widget-text-editor\" data-id=\"dc0d6e0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"959c361d-15fa-4b6a-a8bd-f13eba1fe199\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"02a19c10-086c-491b-abce-b30401582618\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"3816696b-f255-4953-a36b-07284b85142f\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>During this stage, I articulate the concept using a low-fidelity wireframe. This approach aids in vividly illustrating the functionality of the Express Delivery Tracker feature in action.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84f2d03 elementor-widget elementor-widget-image\" data-id=\"84f2d03\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Task-flow-scaled.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Task flow\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTA4MSwidXJsIjoiaHR0cHM6XC9cL2J5YW1pdHRoYWt1ci5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjRcLzAyXC9UYXNrLWZsb3ctc2NhbGVkLmpwZyJ9\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1527\" height=\"2560\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Task-flow-scaled.jpg\" class=\"attachment-full size-full wp-image-1081\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Task-flow-scaled.jpg 1527w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Task-flow-179x300.jpg 179w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Task-flow-611x1024.jpg 611w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Task-flow-768x1288.jpg 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Task-flow-916x1536.jpg 916w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/Task-flow-1222x2048.jpg 1222w\" sizes=\"(max-width: 1527px) 100vw, 1527px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9df386 elementor-widget elementor-widget-text-editor\" data-id=\"d9df386\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"58161acb-ec6f-41a4-b351-fe74565c496f\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Essentially, when the customer sends the requested information to the rider, it updates not only in the rider&#8217;s app but also saves that information in the profile section. Next time the customer places an order, the rider already possesses the necessary information to ensure prompt delivery of groceries.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e84a158 elementor-widget elementor-widget-heading\" data-id=\"e84a158\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">High-Fi Digital Wireframe<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4717b3e elementor-widget elementor-widget-text-editor\" data-id=\"4717b3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"959c361d-15fa-4b6a-a8bd-f13eba1fe199\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"02a19c10-086c-491b-abce-b30401582618\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"3816696b-f255-4953-a36b-07284b85142f\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>After outlining the core function and components of the feature, we translated the concept into digital wireframes. These were instrumental in bringing the information architecture to life and gaining a clearer insight into the seamless flow between crucial screens.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e0918e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e0918e9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-90ed3d0\" data-id=\"90ed3d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24776e8 elementor-widget elementor-widget-image\" data-id=\"24776e8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1372\" height=\"2048\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/01-1.png\" class=\"attachment-2048x2048 size-2048x2048 wp-image-1100\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/01-1.png 1438w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/01-1-201x300.png 201w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/01-1-686x1024.png 686w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/01-1-768x1147.png 768w\" sizes=\"(max-width: 1372px) 100vw, 1372px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9112579\" data-id=\"9112579\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f1f13e elementor-widget elementor-widget-image\" data-id=\"1f1f13e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"686\" height=\"1024\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02-1-686x1024.png\" class=\"attachment-large size-large wp-image-1103\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02-1-686x1024.png 686w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02-1-201x300.png 201w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02-1-768x1147.png 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02-1-1029x1536.png 1029w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02-1-1372x2048.png 1372w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/02-1.png 1438w\" sizes=\"(max-width: 686px) 100vw, 686px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f5ed1dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f5ed1dd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ff95dd6\" data-id=\"ff95dd6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35a574c elementor-widget elementor-widget-image\" data-id=\"35a574c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1438\" height=\"2147\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/05-1.png\" class=\"attachment-full size-full wp-image-1099\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/05-1.png 1438w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/05-1-201x300.png 201w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/05-1-686x1024.png 686w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/05-1-768x1147.png 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/05-1-1029x1536.png 1029w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/05-1-1372x2048.png 1372w\" sizes=\"(max-width: 1438px) 100vw, 1438px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5ccd149\" data-id=\"5ccd149\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0798e1a elementor-widget elementor-widget-image\" data-id=\"0798e1a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"686\" height=\"1024\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/03-686x1024.png\" class=\"attachment-large size-large wp-image-1113\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/03-686x1024.png 686w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/03-201x300.png 201w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/03-768x1147.png 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/03-1029x1536.png 1029w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/03-1372x2048.png 1372w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/02\/03.png 1438w\" sizes=\"(max-width: 686px) 100vw, 686px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-abd4bb5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"abd4bb5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62b9a5a\" data-id=\"62b9a5a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba78b54 elementor-widget elementor-widget-heading\" data-id=\"ba78b54\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Implementation &amp; Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b32e032 elementor-widget elementor-widget-heading\" data-id=\"b32e032\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Rapid Prototyping | User Testing | Final Mockups | Reflection<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25b4613 elementor-widget elementor-widget-heading\" data-id=\"25b4613\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Rapid Prototyping<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bb1458 elementor-widget elementor-widget-text-editor\" data-id=\"2bb1458\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>\n<div data-message-author-role=\"assistant\" data-message-id=\"959c361d-15fa-4b6a-a8bd-f13eba1fe199\">\n<div>\n<div>\n<div>\n<div data-message-author-role=\"assistant\" data-message-id=\"02a19c10-086c-491b-abce-b30401582618\">\n<div>\n<div>\n<div data-message-author-role=\"assistant\" data-message-id=\"3816696b-f255-4953-a36b-07284b85142f\">\n<div>\n<p>After designing the high-fi screens it was time for rapid prototyping. Therefore I made a video showcasing Express Delivery Tracker in action.<\/p>\n<p><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-445f17b elementor-widget elementor-widget-video\" data-id=\"445f17b\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/0cup9-ds4Ag&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53f4f86 elementor-widget elementor-widget-heading\" data-id=\"53f4f86\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">user Testing<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a27252a elementor-widget elementor-widget-text-editor\" data-id=\"a27252a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div data-message-author-role=\"assistant\" data-message-id=\"959c361d-15fa-4b6a-a8bd-f13eba1fe199\"><div><div><div><div data-message-author-role=\"assistant\" data-message-id=\"02a19c10-086c-491b-abce-b30401582618\"><div><div><div data-message-author-role=\"assistant\" data-message-id=\"3816696b-f255-4953-a36b-07284b85142f\"><div><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"d09db63d-3c6c-404a-ba8b-3ea9b429583f\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Following that, I conducted prototype testing with users from my target audience. The main goals for the user testing phase were:<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a98f428 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"a98f428\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Evaluate the intuitiveness of the newly added functions.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Assess whether users perceived the new feature as a seamless integration with the existing UI of the rider app.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Identify any challenges or difficulties users might encounter while attempting to provide the requested additional information.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3c642b elementor-widget elementor-widget-heading\" data-id=\"b3c642b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Results <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff6620e elementor-widget elementor-widget-image-box\" data-id=\"ff6620e\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Positive Aspects<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b66cbd3 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b66cbd3\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Enhanced Communication:<\/b> The feature allows riders to request specific details they need from customers, ensuring clearer communication. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>User-Friendly Interface:<\/b> The option for additional information is conveniently placed on the same screen, making it easily accessible for the rider. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Real-time Updates:<\/b> The instant notification to the customer ensures prompt response and reduces the chances of delays.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-254de07 elementor-widget elementor-widget-image-box\" data-id=\"254de07\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Suggestions for Improvement:<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42cf8dd elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"42cf8dd\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Re-Notifications:<\/b>  Ensure that the notification goes to the customer 2nd time within 10 minutes of 1st notification if customer does not reply. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Customer Privacy:<\/b> A note in the notification emphasizing the secure handling of customer info for sole purpose of improving delivery efficiency.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Confirmation Loop:<\/b> Implement a confirmation loop to acknowledge that the rider received the requested information from the customer.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f3b2ce elementor-widget elementor-widget-image-box\" data-id=\"9f3b2ce\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Consideration for Future Iterations:<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9100e1f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"9100e1f\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Automated Responses:<\/b>  Incorporating automated responses to acknowledge when the customer has send the required information.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c1a979 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c1a979\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-80b4de0\" data-id=\"80b4de0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5199f3e elementor-widget elementor-widget-heading\" data-id=\"5199f3e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Final Mockups<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afd7984 elementor-widget elementor-widget-text-editor\" data-id=\"afd7984\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div data-message-author-role=\"assistant\" data-message-id=\"959c361d-15fa-4b6a-a8bd-f13eba1fe199\"><div><div><div><div data-message-author-role=\"assistant\" data-message-id=\"02a19c10-086c-491b-abce-b30401582618\"><div><div><div data-message-author-role=\"assistant\" data-message-id=\"3816696b-f255-4953-a36b-07284b85142f\"><div><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"d09db63d-3c6c-404a-ba8b-3ea9b429583f\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"57378480-a35c-403e-8e3a-ef56f54492f1\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Finally, I crafted the last set of mockups to provide stakeholders with visual representations, offering a glimpse of how the ultimate prototype would appear on a mobile device.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c8eb1a elementor-widget elementor-widget-image\" data-id=\"7c8eb1a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"final\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTQyOCwidXJsIjoiaHR0cHM6XC9cL2J5YW1pdHRoYWt1ci5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjRcLzA0XC9maW5hbC5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"3000\" height=\"2250\" src=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final.png\" class=\"attachment-full size-full wp-image-1428\" alt=\"\" srcset=\"https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final.png 3000w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final-300x225.png 300w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final-1024x768.png 1024w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final-768x576.png 768w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final-1536x1152.png 1536w, https:\/\/byamitthakur.com\/wp-content\/uploads\/2024\/04\/final-2048x1536.png 2048w\" sizes=\"(max-width: 3000px) 100vw, 3000px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffec790 elementor-widget elementor-widget-heading\" data-id=\"ffec790\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Reflection<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aadca16 elementor-widget elementor-widget-text-editor\" data-id=\"aadca16\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"9fc80308-8a3f-42bc-bbd8-4fa84327bae9\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Overall, I&#8217;m thrilled with how the new feature has come together. It seamlessly integrates with the user experience and interface. After testing the feature, we noticed a positive shift in customer behavior increasing on time delivery ratio from 60% to 83%.<\/p><p>Understanding the &#8220;Goal Gradient Effect&#8221; not only helped me develop an effective solution to the problem but also provided insights into psychological techniques that can significantly impact human behavior.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Project Overview The Design Process Implementing UX\/UI design is imperative to tackle the challenge of incomplete customer location information in hyper-local grocery delivery service. A user-centric interface ensures a seamless and intuitive experience, guiding customers effortlessly to provide detailed delivery instructions. By prioritizing clarity, ease of use, and proactive engagement, the UX\/UI approach will not [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/byamitthakur.com\/index.php?rest_route=\/wp\/v2\/pages\/735"}],"collection":[{"href":"https:\/\/byamitthakur.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/byamitthakur.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/byamitthakur.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/byamitthakur.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=735"}],"version-history":[{"count":424,"href":"https:\/\/byamitthakur.com\/index.php?rest_route=\/wp\/v2\/pages\/735\/revisions"}],"predecessor-version":[{"id":2102,"href":"https:\/\/byamitthakur.com\/index.php?rest_route=\/wp\/v2\/pages\/735\/revisions\/2102"}],"wp:attachment":[{"href":"https:\/\/byamitthakur.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}